Delivery Information

BigEagle Toolboxes delivers its custom made aluminium toolbox and related car and ute accessories ANYWHERE IN AUSTRALIA.

Delivery Terms and Conditions

Delivery

  • BigEagle will decide the cheapest and the fastest delivery method for your order based on products chosen and your location.

  • The designated courier company, well efficient in handling heavy duty aluminium tool boxes, will provide you the estimated date of delivery.

  • It takes us 3 business days to process the order if the item is in stock and send the boxes out.

  • BigEagle will advise customer the waiting period if the item is NOT in stock.

  • BigEagle reserves the right to change the freight and handling costs of your toolbox order at any time as we deem*

*We strive to supply the most reasonable cost for the customer and would ask for your understanding when shipping conditions change.

Insurance

  • BigEagle does not include insurance as part of any product purchased. Product insurance is need to be purchased separately to protect yourself against any lost goods. BigEagle does not accept liability for any goods lost in transit without insurance.

  • Please contact us on info@bigeagle.com.au to purchase insurance once you have placed your order. Please document your order number in email.

Damaged Goods

  • We advise you to inspect your goods correctly once you receive your tool boxes. No signed goods returned will be accepted as damaged in transit.

  • We recommend you to immediately verify any goods that we deliver to you or that you collect from a BigEagle store, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality and match the description we have provided to you.

  • Signing the delivery note means you have received your orders and they are in good working order and take ownership for those goods. BigEagle will not be liable for these delivered goods once the delivery note is signed.

Please do not hesitate to contact one of our friendly staff members to answer your queries.

For any further queries or concerns you may email us at info@bigeagle.com.au